1

Exhausting Wait for a Fiat Fiorino Stock

Mehtap
Mehtap
Fiat
September 13, 2023 12:53 PM104

I've been looking forward to purchasing a Fiat Fiorino, a decision I've made four times before. However, the wait appears to be interminable this time. I see available vehicles when I browse internet sales websites, but Fiat dealerships claim to have no stock and cannot even provide a delivery date. It's very perplexing. I believe it is critical for the company's management to address this issue as soon as possible. It's more than just a personal annoyance; it's also a matter of customer satisfaction. It's disheartening to see a car you want within reach but out of reach due to a lack of availability. I can't help but wonder if there's a problem with the supply chain or distribution. Whatever the cause, it is clear that Fiat must take the lead and find a solution. 

September 13, 2023 1:12 PM (19 minutes after complaint)

Dear Mehtap Ç., The feedback you have shared is very valuable for us to serve you better and understand your needs more effectively. We would like to discuss the feedback you have provided with you. We will review your application as soon as possible and contact you through our Customer Care Center. Thank you for choosing our brand. We are available 24/7 at our Customer Care Center for all your needs. We wish you and all your loved ones healthy days. FIAT Customer Care Center

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