FamPay Wrong UPI Transfer: Failed Complaint and Refund Request

On 14 October, I accidentally sent ₹300 from my Fampay wallet balance to a wrong UPI ID by mistake. I do not know the receiver and therefore I am unable to contact the person who received this money. I am using Fampay from Pune, Maharashtra. When I tried to raise a complaint through the Fampay application about this wrong UPI transfer, the system showed the message “Could not raise your complaint, please try again” and did not register my complaint. Because of this, I am unable to officially report the issue or request help through the app. I request Fampay to urgently look into this wrong UPI transaction, trace the payment and help me recover my ₹300 if possible, or provide any other suitable solution. I also request that the issue with not being able to raise a complaint in the app be checked and fixed so that I can properly lodge such complaints in the future.