Resolved

Snaptv Unauthorized UPI Payment and Automatic Mandate Cancellation Request

26

On 17 October 2026 at around 9:59 p.m., a UPI transaction with ID FMPIB6812348629 was created from my UPI ID dabhiabhesan***@fam in favour of Snaptv (mandate address: snaptv***@cashfreensdlpb) for an amount of ₹799. I did not want this payment or any related automatic mandate and I do not wish to continue with any Snaptv service. I am requesting that this payment of ₹799 be fully refunded and that the Snaptv mandate or any future automatic payments linked to this transaction be cancelled so that no more money is deducted from my UPI ID without my clear consent. I kindly ask you to review this transaction FMPIB6812348629 urgently, process my refund, cancel the mandate and confirm in writing that no further debits will be made in the future.

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