I Am Requesting A Refund For An Incorrect Payment

11

I am writing to report a serious issue I experienced today with the Fam app while making a payment from Jodhpur. I accidentally sent a payment to the wrong account, but the amount was successfully debited from my side and the transaction was completed in the app. In the Fam app transaction details, it shows that on 14 October 2026 a payment of ₹1,026 was made, with transaction ID 01a13902-8e48-710c-9141-58663f3db6b5 and UTR 665340183546. Since the money went to an incorrect account, I could not receive the intended service or send the amount to the correct person. I request that this wrong payment be reversed and the full amount of ₹1,026 be refunded to me or, if possible, transferred to the correct account after your verification. I kindly ask you to review this transaction urgently and inform me of the result as soon as possible.

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