FamPay UPI Deposit Issue

I deposited a total of ₹200 into an application on 15.10.2026 via UPI, but the money has not been credited to my balance in that app. In my bank/payment app the transaction appears as successfully completed, and I have a digital receipt showing the payment of ₹199.89 to the UPI ID linked to this app. After noticing that the amount did not come into my wallet in the application, I contacted the app’s customer support. Although I reached out, my issue has not been resolved and my money is still missing in the system. I request that either my money be immediately refunded back to my original payment method or, if that is not possible, that the same amount be added without delay to the balance of the account where I deposited it in the app. I ask you to review this failed credit urgently and resolve it so that I do not suffer a loss.