On September 17, 2023, I purchased a Fakir Innovator X Plus 7286 cordless stick vacuum from Bursa Media Markt. To say I am completely dissatisfied would be an understatement. It not only made a strange and annoying noise reminiscent of a comedy routine, but it also struggled to pick up dirt effectively. The vacuum head appeared to struggle with the most basic of tasks. Furthermore, the battery life fell far short of the promised 45-60 minutes, lasting only 30-35 minutes before dying abruptly. I contacted the service department with my complaints, only to be met with a dismissive response claiming that such vacuums work as described. They returned the vacuum to me, insisting that it was in perfect working order. I have no intention of accepting this subpar product or Media Markt's service. I intend to file complaints against both Media Markt and Fakir, and I intend to exercise all of my legal options if necessary. I returned the product within 14 days because it did not meet my expectations. I have every right to do so as a consumer. I had no idea Fakir, a company with such lofty goals, would fail to stand by their product. I'll include a video of the vacuum to demonstrate its poor performance and annoying noise. I urge the Fakir representatives to watch my video before dismissing my claims. Nobody makes money easily, and I certainly didn't spend 9,000 lira on a mediocre product. I'd like a refund. Please do not include a canned response stating that you will contact me. Take appropriate action, as I am more than willing to do what is required of me.
On 16.09.2023, I purchased a Fakir Inovator X 7272 cordless upright vacuum cleaner from the Balıkesir Evkur store, and I still have the invoice. For the past two days, despite the battery being fully charged, the device does not work at all—there are no warning lights, sound alerts, or error codes. ...
On September 17, 2023, I purchased the Fakir Innovator X Plus 7286 cordless vacuum from Bursa Media Markt. From the first day of use, I regretted my decision immensely. The dustbin lid of the vacuum, which is only two months old, is of such poor quality, like bird feathers. Despite handling it with ...
About a month ago, we purchased the Fakir Inovator 6158 Cordless Rechargeable Stick Vacuum from the Media Markt store in Isparta Meydan. We bought it on the insistence and recommendation of the store staff, since my mother has an arm condition. They told us the suction power would be sufficient, tha...
I purchased a Fakir Inavatör X Plus 7286 Antrasit Blue vacuum cleaner on 18.03.2024 for $282.40. For about two months, I have experienced gradually worsening battery performance issues. The vacuum turns on but shuts down almost immediately, making it impossible to use the product as intended. On 03...
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