Facebook Account Login Problem
I haven't been able to access my Facebook account for about a month. My account has been locked, and when I try to log in, the two-factor authentication code is sent to my old phone number, which I no longer have access to. The email address associated with my account is: Kervan.2***.2***@gmail.com. I can't log in to Game of Sultans through my account, and I'm experiencing this inconvenience. I registered my new phone number: 05325790***. If a verification code is sent to this number, I can regain access to my account. I tried to contact the support team, but my message was not delivered, and they haven't provided any assistance. My account is not covered by any special protection or program. I request that the technical support team assist me in accessing my account through my new number. I request that this inconvenience be resolved.
Progress
I have not been able to access my Facebook account for about 3 months. The two-step verification code is only sent to my old phone number, and I no longer have access to that number. Since no alternative verification method is offered, I cannot log into my account. In the help options provided by Facebook, only verification via phone number is available; no other method is offered.
The game 'Game of Sultans' is linked to my account, and my progress has stopped because of this. I have not lost any payments, but I cannot access my game account or my Facebook profile. Here is my profile link so you can identify my account: https://www.facebook.com/muhtesem.sultan.5268
I request that Facebook provide an alternative verification method so that I can regain access to my account and resolve my issue.
No contact has been made in any way, my grievance continues...
It’s been almost 2 months and the process is still ongoing. There is no communication at all. I hope Facebook goes bankrupt.
Still no solution...
