Facebook Reset Locked Me Out and Sends Codes to My Old Number

Şaziye
Şaziye
Facebook
July 9, 2025 9:41 AM87

My Facebook account was reset, and now I can’t log in. Although I updated my phone number to a new one, all verification codes are still sent to my old, inactive number. I receive no code on my current number, which makes it impossible to regain access.

I’ve been trying to fix this for five days without any success. Even WhatsApp codes aren’t coming through on my new number. This situation is incredibly frustrating and confusing. I need Facebook to update my contact info and send verification codes to my current number immediately. Without this, I’m completely locked out of my account with no way to recover it. Please help me resolve this urgently!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

I can't log in to my Facebook account, even though I enter the correct password. What can I do?

142 Complaint

My Facebook account has been hacked. How can I regain access and protect it in the future?

184 Complaint

Similar Complaints

Cannot Access Facebook Account Due to Old Phone Number Verification

Yawuz
Yawuz
Facebook
January 6, 2025 4:49 AM96

I am unable to access my Facebook account because the login code is being sent to an old phone number I no longer use. I...

Facebook Not Sending Verification Code—Unable to Access My Account

Melisa
Melisa
Facebook
March 11, 2025 11:32 PM77

I am unable to log into my Facebook account because the verification code is not being sent. I have entered the correct ...

1

Facebook Sends Login Code to My Old Number - I Cannot Access My Account

Okan
Okan
Facebook
February 19, 2025 2:29 AM99

I changed my phone number, but when I try to log into my Facebook account, the verification code is sent to my old numbe...

I Can’t Log Into My Facebook Account—No Verification Code Sent for 3 Days

Ebru
Ebru
Facebook
April 8, 2025 4:46 PM64

I’ve been trying to log into my Facebook account for the past three days, but no matter what I do, I can’t get past the ...

My Facebook Account is Locked - Code Goes to Old Number

Umut
Umut
Facebook
June 23, 2025 10:16 PM103

I accidentally logged out of my account, and now I can't get back in because the verification code is being sent to my o...