Streamlining Eyebuydirect's Vision Insurance Reimbursement

Clearer instructions, easier to find documents, and a simpler submission process would be a huge improvement. vision insurance was supposed to help me save some money on new glasses from you guys…they say it's just 3 easy steps, but it was way more complicated than that. first off, finding the claim form from my insurance…Eyebuydirect's instructions weren't clear at all, so I spent ages looking in the wrong places. getting the invoice from your website was another hurdle. the interface is confusing, and it took forever to find the right document. Juggling both the claim form and invoice felt unnecessary and made things way more likely to get messed up, which it did but I managed to go through all.