I joined your subscription programme because it sounded great: 20% off the first order, 10% off all future orders, free glasses after the first renewal, and so on. There was no sign of the discount you mentiones, on my first order, even though I did everything right. Customer service just told me that it would work the next time, that coupon is still missing after more than a month. I'm not really feeling the VIP treatment. When I called the number, I got stuck on hold for a long time and then was sent to the regular line. Not quite the extra attention I was promised, the benefits that were promised don't seem to be happening. What I really want is for you to fix these problems and keep your promises to your customers. I don't like how this whole thing tastes.
I just ordered enough of a new product to last me three months because I want to try it, I know it's a mistake, as it didn’t live up to my hopes after using the first bottle, called the company to make plans for a return for the next two shipments because I was upset. to my surprise, and their not s...
I ordered a year's supply of those 1 Day Acuvue Define contacts ( the ones with the discount code CONTACTSNEW20?), you sent the wrong lenses for my right eye! Huge difference between -2.00 and -1.50, let me tell you. My vision was blurry and my eye felt awful. even though I signed up for subscribe a...
I ordered a product that was in stock, but they ended up cancelling my order, just so not right! you give money they abruptly say sorry, can't do it! When I asked the customer representative why, they told me that sometimes the system doesn't update the stock levels fast enough. It doesn't make sen...
feel totally tricked by one of your customer reps. They got me to put money in my account by saying I'd get a 100% bonus. So, I trusted what they said and went ahead with the deposit. But, to my disappointment, the bonus didn't show up like they said it would. also, when I tried to explain what was ...
I keep getting numerous messages and phone calls from Getir urging me to shop, but every time I attempt to make a purchase, the promotion they promised fails to work. I reached out to their customer service several times to address this issue, hoping for a clear explanation or resolution, but unfort...
Comments