I purchased an Esty built-in oven set, but upon installation, I discovered that the oven’s fan motor was defective. I reported the issue to customer service and created a service request, yet no one has contacted me for follow-up or repair. It’s incredibly frustrating to receive a brand-new product with a malfunctioning part, and it feels unfair that a faulty item would be sent out in the first place. I expected a fully functional appliance, but now it seems they’ll just repair the defective part rather than providing a proper replacement. I need assistance to resolve this issue promptly and ensure I receive the quality I paid for. Esty, please address this situation urgently.
I started using my Esty oven 9 months ago, and from the beginning, I had problems with uneven baking. The service came to check it but did nothing to resolve the issue. Later, the oven's interior light bulb burst, so I called for service again, and they replaced the bulb. Then, a more severe issue o...
I bought a new Esty built-in cooktop. The service team set it up, but unfortunately, the product was faulty. On November 16th, the product was returned to its original packaging. Even though I contact them daily, they still haven't gotten the cooktop in stock, which means I can't buy a new one right...
About 20 days ago, I purchased a Bosch brand built-in oven set, but the interior has issues. The same problem occurred with the previous one as well, and it was replaced. Now, even after the replacement, the same issue persists, raising concerns about the product's overall quality. As you can see, I...
I bought a Vaillant air conditioner, but there was a serious problem with the external unit. Despite being a brand-new product, the item was found to be defective since the fan failed to rotate owing to an impact. Recognizing the seriousness of the situation, I immediately started a service request,...
I bought a Beko mid-size oven, and it was a complete failure. The oven was defective from every angle - front, back, edges bent, dents, and some parts damaged due to screws. The oven was scheduled for service, but the service team never arrived. They asked for photos, but there was no response from ...
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