Esty

I purchased an Esty stove, which exploded, and since it was under warranty, they offered to replace the glass. However, ...due to the waiting time, I bought a new stove from another company. When the company arrived for installation, they refused to complete it because the distance between the stove an...

I started using my Esty oven 9 months ago, and from the beginning, I had problems with uneven baking. The service came t...o check it but did nothing to resolve the issue. Later, the oven's interior light bulb burst, so I called for service again, and they replaced the bulb. Then, a more severe issue o...

Hello, I purchased an Esty built-in stove set 1.5 years ago, and recently, one of the burners shattered completely while... a pot was on it. This is both dangerous and shocking, and I need immediate guidance on how to proceed. Is a glass replacement possible, or will the entire unit need to be replaced...

I reached out to the company's customer service for the installation of my cooktop and hood about 20 days ago, and that'...s where the absurdity began. Instead of gathering my address, contact information, and details about the installation, the lady at customer service simply gave me the number of the...

I purchased a five-burner cooktop from Esty. When the service team arrived, they refused to uninstall the old cooktop wi...thout charging an additional fee of ₺100, claiming it wasn't part of their service. During the installation process, there's no rule stating that everyone needs to start from scra...

I bought a new Esty built-in cooktop. The service team set it up, but unfortunately, the product was faulty. On November... 16th, the product was returned to its original packaging. Even though I contact them daily, they still haven't gotten the cooktop in stock, which means I can't buy a new one right...