On February 15, I purchased a $50 iTunes Gift Card through the Eneba website using my credit card. The payment was charged, but the gift card was never delivered to me. My order number is: o-yu9tkfo. Immediately after the transaction, I filed a dispute both through the site and with my bank. Eneba never responded to my submissions. My bank accepted my payment dispute on March 20 and initiated the process, but to this day I have not received a refund or a proper resolution. Your site clearly states that refunds are issued within 15 days in case of a problem. However, nearly two months have passed, and my issue has not been resolved. I request that the $50 charge be refunded to me immediately.
On October 17, 2025, I purchased 1,500 UC + 300 Bonus UC (Global) through Eneba, paying by credit card. My order number is o-yakdduo. However, even after five business days, the product has not been delivered, and I have received no response from the seller or Eneba. I have tried to contact both th...
I made a purchase worth 150 USDT on the Eneba website. Later, I was told that the order was canceled and that my payment had never reached them. I asked my bank for confirmation, and they provided me with an account statement showing that the money had indeed left my account and was successfully del...
I purchased a Binance Gift Card from the Eneba website, and the payment was successfully withdrawn from my bank account. However, Eneba marked the payment as “failed” and did not provide me with the code. On top of that, no refund has been issued back to my account. This means I lost my money and ne...
I purchased PUBG Mobile UC from Eneba.com, but the UC never arrived, even though they charged my card. I have been trying to get a resolution for two weeks, either by receiving my UC or getting a refund, but nothing has been done. If they didn’t have the product, why did they take my money in the f...
About one hour ago, I purchased a Steam Wallet Gift Card 15 USD Steam KEY (United States) through Eneba. I completed the payment using my bank card, and a total of ₺868.31 was withdrawn from my account. However, the purchase was never completed, and I did not receive the gift card. My order number i...
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