Eneba Failed to Deliver My Steam Wallet Code After Payment

I purchased a Steam Wallet key through Eneba, but although my payment was successfully processed, the key was never delivered to me. During the transaction, the website displayed an error, and the product was never added to my account.

After completing the payment, I saw an error message on the website. I then checked both my Eneba account and my email inbox, but I did not receive any Steam Wallet key or redemption code. Unfortunately, I was unable to locate the order or transaction number, so I can only confirm that my payment was successfully taken while the product was never delivered.

Because I paid for a Steam Wallet key that I never received, I request a full refund of the amount charged to me as soon as possible.