About one hour ago, I purchased a Steam Wallet Gift Card 15 USD Steam KEY (United States) through Eneba. I completed the payment using my bank card, and a total of ₺868.31 was withdrawn from my account. However, the purchase was never completed, and I did not receive the gift card. My order number is: o-yzcbq7y. I tried to contact Eneba customer support, but I could not get a clear response. I made this purchase from Siverek, Şanlıurfa, and this is the first time I have experienced such an issue. There was no warning on the site stating that the product would not be refundable or guaranteed. I request a full refund of the amount I paid.
I purchased a Binance Gift Card from the Eneba website, and the payment was successfully withdrawn from my bank account. However, Eneba marked the payment as “failed” and did not provide me with the code. On top of that, no refund has been issued back to my account. This means I lost my money and ne...
I recently discovered that Eneba.com attempted to withdraw ₺3665.29 from my bank card without my authorization. I never made this purchase, nor did I provide consent for any transaction on their platform. It appears that my card details may have been compromised, and Eneba is processing unauthorize...
Today I purchased a product — App Store and iTunes game cards — and made a payment of ₺530 from my own Ziraat Bank account via Eneba and Payguru using an IBAN transfer. I reported the issue to support and provided my email, phone number, and other details. My full name is already listed in the payme...
I attempted to purchase a Binance gift card on Eneba.com, selecting the credit/debit card option and completing the 3D Secure payment process without any issues. The system confirmed my input and processed the transaction, but after a short delay, I received a message stating "payment failed." Howev...
On February 15, I purchased a $50 iTunes Gift Card through the Eneba website using my credit card. The payment was charged, but the gift card was never delivered to me. My order number is: o-yu9tkfo. Immediately after the transaction, I filed a dispute both through the site and with my bank. Eneba n...
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