5
Resolved

Ella Bonna Summer Slippers Fall Apart After Few Wears! Warranty Ignored

Ella Bonna Summer Slippers Fall Apart After Few Wears! Warranty Ignored
Sanem
November 17, 2023 7:49 PM4
Sanem's Thank You Message
The Ella Bona company has evaluated my complaint and resolved my issue. I thank them.

In August, I bought summer slippers for my daughter from the Ella Bonna website. When the weather cooled down in November, I began putting them on her. After a few wears, the seams began to tear. When I raised this issue with the company, they stated that the warranty and return period had already ended. Other than storing the product in its box until the right season, there were no other problems. It seems like they view it more as a temporary issue rather than a flaw in the product. Is it a good idea to purchase summer items on sale now and store them for next year? It's quite perplexing. If they choose to be responsive, they have the ability to do so. It seems like we're wasting our money...

Sanem
Sanem
January 11, 2024 1:11 PM

The Ella Bona company has evaluated my complaint and resolved my issue. I thank them.

Comments

Similar Complaints

Ella Bonna Booties Deformed After 2 Months, No Response

Cansu
December 1, 2023 8:07 PM3

I purchased a pair of baby booties from the Ella Bonna seller via Trendyol, trusting both the brand and the platform. Un...

Ella Bonna Booties Deformed After 2 Months, No Response
Ella Bonna Booties Deformed After 2 Months, No Response

Ella Bonna Polar Booties Tore in 10 Days and Made My Baby Sweat

Fulya
November 22, 2023 12:59 AM5

I ordered a pair of polar booties directly from Ella Bonna’s official website, expecting quality. But just 10 days after...

Ella Bonna Polar Booties Tore in 10 Days and Made My Baby Sweat

Salomon Shoes Tore in 4 Months—Warranty Denied as “User Error”

Murat
Murat
Salomon
February 27, 2025 3:33 PM28

I purchased a pair of Salomon shoes from Vault just four months ago, and they have already started tearing at the seams....

Salomon Shoes Tore in 4 Months—Warranty Denied as “User Error”
Salomon Shoes Tore in 4 Months—Warranty Denied as “User Error”
Salomon Shoes Tore in 4 Months—Warranty Denied as “User Error”
Salomon Shoes Tore in 4 Months—Warranty Denied as “User Error”
+2