I am writing regarding ongoing issues I have been experiencing in eFootball 2026 on Android. While playing, the game som...etimes suddenly returns to the main menu or closes entirely for no reason, even though I do not press anything or take any incorrect action. This disrupts matches and makes it very
My Konami ID account linked to the eFootball 2026 mobile game was stolen today at around 11:37 PM. The password and the ...registered email address on my account were changed without my authorization, and as a result, I am currently unable to log in or regain access to my account in any way. I tried a
I have been experiencing an issue in Konami’s eFootball game that has been ongoing for about seven days. Even though I p...lay online matches, my second Treasure Chain does not unlock, and as a result, I cannot receive the related reward. Despite completing my matches in full compliance with the rules
I purchased a paid in-game package in the eFootball game using my Android phone. Even though $8 was charged to my credit... card, the package I purchased was not added to my account. I made the payment today, about 30 minutes before writing this complaint. My in-game username is “batuhf.” Although the
In PES eFootball Mobile, the goalkeeper Oliver Kahn was given to players for free through a chance-based deal. However, ...we later learned that this player was weakened, meaning he was nerfed. As eFootball players, we are unhappy with the reduction in Oliver Kahn’s in-game performance. We earned this
After the recent updates, eFootball Mobile has become almost unplayable for about three weeks. During matches, there are... constant freezes, the pass commands I input are often delayed or don’t register at all, and when I try to defend, my players fail to react properly, making defense nearly impossib
I have been experiencing a serious issue for about three weeks with the eFootball game installed on my iPhone 13. Whenev...er I enter online matches, the game suddenly freezes and then crashes, forcing me out of the match. This problem only occurs in eFootball; I do not experience any freezing or perfo
My eFootball Mobile account was suspended on May 1, 2026, without any reason being provided. Even though I did not engag...e in any behavior that violates the game’s rules, my access to the account was completely blocked, and no explanation was given to me regarding why the account was suspended. I re
My eFootball Mobile account linked to my Konami ID email address was fully under my control until last Friday. On Saturd...ay at around 11:00 PM, I agreed to an account trade with another person. During this process, the individual changed the email address linked to my account to their own, then block
Since I started playing Konami’s eFootball Mobile, I have strongly felt that there is a momentum system influencing matc...hes. The way matches unfold, player performances, and in-game situations often feels like there is an external influence beyond normal gameplay, which seriously undermines both enj
I noticed that the coin balance in my long-used eFootball account dropped into negative numbers without my knowledge or ...consent. At one point, my balance showed approximately -3,508 coins, and it is currently displayed as -2,608 coins. Even though I have not made any coin purchases in the game, my a
My eFootball account linked to my Android device was stolen without my permission on January 2. The account was register...ed under the email address a**************@gmail.com**, and I currently have no access to it at all. I have tried multiple ways to recover my account, but none of my attempts have
My eFootball account is linked to a Konami ID, and I have not been able to access the email address connected to this ac...count for about three months. Because I cannot log in to that email, I am unable to manage or update my Konami ID information, including changing the registered phone number. I sti
I am writing regarding an issue I experienced today around 11:00 a.m. related to eFootball Mobile 25. I was scammed by s...omeone who offered an account, and we first connected via X (Twitter) and then continued the conversation on WhatsApp. During the WhatsApp chat, I sent the person 20,000 naira for
In eFootball on PS4, especially from Division 4 onward, I feel like I encounter cheating in almost 9 out of every 10 mat...ches. During matches, the opponent’s team suddenly becomes abnormally fast, while my own players clearly slow down, fail to reach the ball, can’t make passes, and the normal flow o
I purchased a $2 Play code for eFootball through Konami. Even though it has been about one month since the purchase, whe...n I try to use the code in the game, the system constantly gives an error and the code is never accepted. Because of this, I believe the code I was sent is invalid or faulty, and
Between December 6 and 7, I accidentally made in-app purchases totaling over $35 on the eFootball Store. However, only a...bout $7 of that amount was refunded to me, and no refund has been issued for the remaining balance. I am requesting that the remaining amount be refunded to my account, or that I
On my eFootball account, which I use on an Android device, ads have not been appearing for about two months, even though... ads are clearly enabled in my settings. I have tried all the steps suggested both within the app and on YouTube tutorials, but the issue has not been resolved and I still cannot r
On December 16, 2025 at 9:47 AM, an unauthorized charge of $80 was made from my Enpara bank card under the name Google e...Football 2024 without my permission or knowledge. I do not have this app installed on my phone, and I have never made any purchase or had any membership request for it. I am not aw
I have been playing eFootball on mobile for a long time, and for the past 7–8 months, I have been seriously frustrated w...ith the referee system in the game. During matches, referees seem to award fouls and penalties much more easily to my opponents, while in identical situations, they either do not b
About 5 minutes ago, I made an in-app purchase in the latest version of eFootball Mobile for a MyClub pack worth $2. Eve...n though I purchased the 104 TL package only once, the same amount was charged from my Yapı Kredi card twice. The transaction was processed through Google Play, and my Google Play
While playing an eFootball Ranked (Division) match, I had won five matches in a row. In the next match, I scored to take... a 1–0 lead against an opponent who had 100 more team strength than me. Immediately after scoring, just as I was about to start another attack, the game suddenly froze and kicked m
Last night around 10:50 PM, while trying to log into eFootball on my phone through my Google Play–linked account, I sele...cted the “Remember Me” option. After that, I received an error and was unable to access the game for a long period of time. During this time, approximately 150 units of eFootball
After updating eFootball 2025 on Xbox on December 12, the game completely stopped launching. Before the update, I was ab...le to play the game without any issues, but immediately after the update, the game no longer opens at all, which means I cannot use or play it in any way. I contacted Xbox custome