eFootball Coins Not Received After Google Play Purchase, Need Solution

I purchased eFootball Konami coins today through the Google Play Store, paying a total of KES 2,630. The amount was successfully deducted from my account, as confirmed by the M-PESA payment, but the coins have not been reflected in my eFootball Konami game account. Since I have paid and received confirmation of the transaction but not the in‑game coins, I am unable to use the service I paid for. I kindly request that the missing coins be credited to my eFootball Konami account associated with this purchase as soon as possible, or that the necessary checks be carried out and the issue resolved promptly.