I purchased tickets through eDreams, but they overcharged both me and my friend. To make matters worse, a month later, our cards were charged again without authorization. We are not even sure if our tickets are valid at this point, as there has been no confirmation. Trying to resolve this has been a nightmare—there’s no customer service line or email address we can contact for support. This experience has left us frustrated and unsure how to proceed. I urgently request eDreams to address this issue, confirm the validity of our tickets, and refund the unauthorized charges immediately. This level of service is completely unacceptable.
About five months ago, I booked a flight through eDreams, and everything seemed fine—no pending payments, no issues. But now, out of nowhere, I discovered two unauthorized charges of ₺6 each, totaling ₺12, taken from my card without any notice or consent. This happened months after my original trans...
I purchased a ticket through eDreams, and 20-25 days later, they charged my card $105 without my permission, enrolling me in a Premium membership. I did not authorize this transaction. I’ve tried every possible way to cancel and request a refund, but there is no way to contact a representative or sp...
I purchased a ticket to Tirana through eDreams using my girlfriend’s account since I didn’t have enough funds in mine. However, eDreams charged us twice—once on January 17, 2025, and again on February 1, 2025. This is completely unacceptable and has made me lose trust in their payment system. Why wa...
On 08.09.2025, a charge of €99.99 was taken from my credit card by eDreams without my knowledge or approval. I never signed up for a membership, never authorized any subscription, and never gave consent for this payment. It is unacceptable to be charged for a membership that I never applied for. I ...
I bought an AJet flight ticket from Trabzon to Ankara through EDreams. Everything seemed fine at first, but about 15 days after the purchase, I noticed an unauthorized charge of ₺280 was withdrawn from my bank card. I never approved this transaction, and I wasn’t notified or given any explanation ab...
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