About five months ago, I booked a flight through eDreams, and everything seemed fine—no pending payments, no issues. But now, out of nowhere, I discovered two unauthorized charges of ₺6 each, totaling ₺12, taken from my card without any notice or consent. This happened months after my original transaction, and it’s completely unacceptable.
Clearly, eDreams saved my card information without my approval, which is a serious breach of trust. I attempted to contact customer service to resolve this, but guess what? No one is reachable. I’ve tried calling and messaging, but there’s absolutely no support to speak with.
This sneaky practice of charging people months later needs to stop. I demand an immediate refund of the ₺12 that was unfairly withdrawn and the complete removal of my card info from your system. If eDreams can’t guarantee secure and transparent transactions, I’ll never use this service again—and I’ll make sure others know too.
On December 21, 2024, I purchased a one-time flight ticket through eDreams. That was my only transaction with them—until I suddenly discovered that on March 19, 2025, they withdrew ₺3,988.78 from my account without any permission or prior notice. The charge appeared on my bank statement with just th...
I bought an AJet flight ticket from Trabzon to Ankara through EDreams. Everything seemed fine at first, but about 15 days after the purchase, I noticed an unauthorized charge of ₺280 was withdrawn from my bank card. I never approved this transaction, and I wasn’t notified or given any explanation ab...
EDreams charged my bank account ₺227.29 without my consent or even letting me know. I seriously can’t wrap my head around how this happened because I didn’t buy anything or give the green light for any transactions with them. I can't believe a company can access my account like this. I need this una...
In September, I purchased a ticket through eDreams for my Rotterdam–Lisbon flight, which took place on September 11. The last four digits of my credit card are 2853. While the ticket price should have been 12,650 TL, a total of 13,400 TL was withdrawn from my account. In addition, today (September 2...
On August 19, 2025, I discovered that ₺349 was withdrawn from my credit card (last four digits 0017) by eDreams for a so-called “Premium membership.” This charge was made without my knowledge or consent, and I had never agreed to enroll in such a service. This is the first time I have ever encounter...
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