I bought an AJet flight ticket from Trabzon to Ankara through EDreams. Everything seemed fine at first, but about 15 days after the purchase, I noticed an unauthorized charge of ₺280 was withdrawn from my bank card. I never approved this transaction, and I wasn’t notified or given any explanation about it. I immediately contacted my bank to file a dispute, but even then, EDreams has been completely unreachable.
There is no clear support channel, no customer service representative to speak with—just silence. This is deeply frustrating. I feel like I’ve been charged unfairly, and it comes across as a form of unauthorized profit-taking.
I’m requesting a full refund of the ₺280 that was taken without my consent and a clear explanation of why this happened. EDreams must resolve this issue promptly and stop unauthorized charges.
About five months ago, I booked a flight through eDreams, and everything seemed fine—no pending payments, no issues. But now, out of nowhere, I discovered two unauthorized charges of ₺6 each, totaling ₺12, taken from my card without any notice or consent. This happened months after my original trans...
On December 21, 2024, I purchased a one-time flight ticket through eDreams. That was my only transaction with them—until I suddenly discovered that on March 19, 2025, they withdrew ₺3,988.78 from my account without any permission or prior notice. The charge appeared on my bank statement with just th...
EDreams charged my bank account ₺227.29 without my consent or even letting me know. I seriously can’t wrap my head around how this happened because I didn’t buy anything or give the green light for any transactions with them. I can't believe a company can access my account like this. I need this una...
The company eDreams has taken ₺227.29 from my bank account without my knowledge or consent. I never authorized this charge, nor did I make any recent purchases with them. How can a company deduct funds without permission? I am requesting an immediate refund and an explanation for this unauthorized t...
On May 6, 2025, I purchased a flight ticket through the eDreams app. The advertised price was ₺3000, which they charged—but I later discovered that even more money was withdrawn from my account, and this excess charge doesn’t even show up clearly in my bank transaction history. That’s already suspic...
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