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eDreams Charged Me Twice for One Ticket – I Need a Refund

Şahin
eDreams
February 1, 2025 3:53 PM417

I purchased a ticket to Tirana through eDreams using my girlfriend’s account since I didn’t have enough funds in mine. However, eDreams charged us twice—once on January 17, 2025, and again on February 1, 2025. This is completely unacceptable and has made me lose trust in their payment system. Why was I charged twice for the same ticket? I have contacted customer service, but I still haven’t received a clear solution. I demand an immediate refund for the duplicate charge. eDreams needs to fix this issue and ensure customers aren’t unfairly charged. If they don’t resolve this quickly, I will take further action. How can I get my money back as soon as possible?

Şahin
February 5, 2025 4:20 PM

They have not yet responded and have not gotten back to me.

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