I bought a ticket from eDreams, and then about 20-25 days later, $105 was taken from my card without me agreeing to it, signing me up as a Premium member. I didn't approve this charge and have tried everything I can to cancel it and get my money back. I haven't been able to get in touch with any customer representative, and there's no one available to discuss this issue. They aren't replying to my emails, so I'm stuck without a solution. If I need to, I’m going to file a complaint with the Consumer Arbitration Board to get my money back. This situation has been really frustrating, and I thought eDreams would provide better clarity and help for customers. I really hope they take care of this issue soon.
I purchased a ticket through eDreams, and 20-25 days later, they charged my card $105 without my permission, enrolling me in a Premium membership. I did not authorize this transaction. I’ve tried every possible way to cancel and request a refund, but there is no way to contact a representative or sp...
I purchased a single flight ticket through eDreams and was automatically enrolled in their Prime membership without my knowledge or consent. At first, they withdrew a small amount—around €5—from my account. I noticed it and immediately canceled the so-called membership. Despite canceling, on April 1...
On 08.09.2025, a charge of €99.99 was taken from my credit card by eDreams without my knowledge or approval. I never signed up for a membership, never authorized any subscription, and never gave consent for this payment. It is unacceptable to be charged for a membership that I never applied for. I ...
On November 6, 2025, a charge of 102 USD and on November 20, 2025, another charge of 115 USD were withdrawn from my credit card by the service called EDreams Prime without my knowledge or consent. I have never had any membership, transaction, or request with EDreams Prime before, so I consider these...
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