I purchased a Dyson product via Trendyol and sent it to their technical support. After completing the repair process, Dyson delivered the product to "Kolay Gelsin," shipping company. The shipping company, however, refuses to deliver my product to me because Dyson provided them with an incorrect phone number. Despite multiple conversations with Dyson, I am unable to obtain results. They only provide me with canned responses such as "a file has been opened and we will contact you shortly." The solution was surprisingly straightforward. They ought to have contacted the shipping company to rectify the error. Unfortunately, they have not yet resolved the issue, and I have not received my product for several days. I want them to immediately resolve the issue and deliver the product to me.
I'm deeply unhappy with the Kolay Gelsin cargo company because they failed to deliver my Dyson product with tracking number 40713734. They claimed they couldn't deliver it because the address was incorrect, but they didn't bother to call and confirm the address or contact Dyson for verification. Let...
ordered a Dyson product and everything seemed good at first. The email confirmation had my right address info. But, surprise surprise, I got a call saying they needed my address details. It was pretty annoying, but we figured it out, after this weird request, I made several calls to confirm that the...
I was looking forward to receiving my Dyson v15, but the delivery company, Kolay Gelsin, claimed that the product was deformed and couldn't be delivered. I immediately contacted Dyson's customer service, expressing my willingness to keep the product if it could be resent and asking for a refund in s...
I want to share the inconvenience I experienced due to Dyson and their delivery partner, 'Kolay Gelsin'. I purchased a vacuum cleaner from Dyson during a promotional campaign and received a message from 'Kolay Gelsin' on December 21st stating that the delivery would take place that day. However, I d...
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