Dyson V15 Vacuum Cleaner Gave Cleaning Warning, Unable to Get It Work Well
In my Dyson v15 vacuum cleaner, which I bought about 1.5 years ago, the filter cleaning warning, which has become more frequent in the last 2-3 months, has become fed up and I have become unable to use it. It only dries in 48 hours, not 24 hours. I use my big vacuum cleaner for general cleaning. If I have been able to use Dyson once, it gives a warning the second time and the sound changes. There can't be such nonsense. It's definitely not normal. The product we bought for Dyson so that we would not have any problems disappointed us and we paid 3 times more than its counterparts. I have also seen from the complaints on this platform that the service is not a solution. You have so many customers suffering from the same problem that I am amazed and this proves that there is a problem with the Dyson v15. Please, I request you to replace it without leaving us without a vacuum cleaner without further victimization. Service is not a solution, this is clear. So many same problems and complaints are not normal. I am a person who empties the hopper, wipes and cleans the nozzles every time I use it, so it is never due to use.
Dear Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our resolution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
I sent the product 15 days ago, and I learned that you only took it in for inspection two days ago. But the inspection was completed immediately, and I received a message that you would send the product. What kind of inspection is this, what did you do, there is no information, and this is not a solution. I absolutely do not believe the problem is resolved. This issue with the V15 is chronic; even on this page alone, there are too many complaints about the filter. In communications, everything progresses wonderfully, and you think it's the Dyson difference, but the result is unfortunately classic. The moment you say you are not satisfied, the customer representative starts a recorded message, it seems. As a result, the product has been gone for 15 days, and I don't know when it will come back. The result is zero. From here and everywhere, I will not recommend Dyson to anyone because my problem was not resolved. Especially the V15 Dyson, which constantly gives a filter cleaning warning. If people look at the complaint platforms, they will see the complaints already.
