I bought the Dyson V12 with great hopes for a hassle-free cleaning experience. Unfortunately, even in eco mode, found that the battery died after only 8 minutes. Do you really think that? It's quite disheartening to see a product from a renowned company like Dyson fail so miserably at its primary purpose. I called customer support twice. I was hoping they'd take care of it quickly and offer a workable solution. But their reply completely perplexed me. They said there was no issue and returned my vacuum cleaner, then why is it dying so soon?? How could a corporation with such a stellar reputation miss something so obviously wrong?
We bought a Dyson V8 vacuum cleaner. In its first year, the vacuum's battery died and it stopped charging. The red light keeps blinking. When we sought support from Dyson, they tried to assist us via a video call and, without properly examining the issue, they said the charger was faulty and sent us...
In mid-2021, I purchased a Dyson V11 cordless vacuum cleaner from your official website and have been using it regularly for about 10 minutes a day since then. However, this week, the battery suddenly died completely, and the vacuum no longer works. I’m quite surprised and disappointed to have exper...
I purchased a Dyson V8 vacuum cleaner, and after just one year, the battery completely died. I reported the issue to Dyson, and they sent me a replacement battery, which I appreciated. However, the second battery also failed after only a year and a half. When I contacted Dyson again, they told me th...
In 2022, I purchased a Dyson V12 vacuum directly from the brand's official website. It was meant to be a secondary vacuum in our home, so it was used very lightly. Despite the minimal usage, right after the two-year warranty expired, the battery completely failed. What’s worse is that I trusted Dys...
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