I purchased a Dyson V8 vacuum cleaner, and after just one year, the battery completely died. I reported the issue to Dyson, and they sent me a replacement battery, which I appreciated. However, the second battery also failed after only a year and a half. When I contacted Dyson again, they told me they couldn’t help because the product was now out of warranty.
This is incredibly disappointing, especially considering how critical the battery is to the vacuum’s function. Without it, the entire machine is useless. A battery should absolutely come with at least a two-year warranty, especially when replacements cost up to ₺5,000.
Dyson, you claim to offer premium quality and service, yet you’re leaving customers unsupported when it truly matters. You need to stand behind your products and offer better battery support. I demand that Dyson reconsider this policy and offer affordable, long-lasting battery solutions—or risk losing customer trust.
I bought a Dyson V15 vacuum expecting premium quality and reliability, yet its battery unexpectedly died in less than three years of careful use. It’s completely unacceptable that such an expensive product would have a battery failure this quickly without any user error. To make matters worse, when ...
I purchased my Dyson V15 cordless vacuum in October 2022, and I am beyond disappointed. In the middle of regular cleaning, the vacuum suddenly shut off and now won’t turn back on or charge at all. I haven’t even used it heavily, and yet the battery is completely dead in under two years. For a produc...
In 2022, I purchased a Dyson V12 vacuum directly from the brand's official website. It was meant to be a secondary vacuum in our home, so it was used very lightly. Despite the minimal usage, right after the two-year warranty expired, the battery completely failed. What’s worse is that I trusted Dys...
I have been a Dyson user for five years and currently own a V6 and two V8 cordless vacuums. Recently, my V6 vacuum developed a battery issue, so I contacted Dyson customer service for assistance. During a video call, they confirmed that the battery needed to be replaced and, since my warranty had ex...
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