Hello, I’m frustrated with my Dyson V12 cordless vacuum. The connection point on the tube has broken, and since the warranty has expired, I’ve been trying to contact customer service for assistance. However, I’ve had no success in reaching anyone, and the replacement part is exorbitantly expensive.
From the beginning, this product has been problematic. Within the first month of purchase, the dustbin was difficult to open, and after reporting the issue, Dyson sent a replacement. Unfortunately, the replacement part never worked as well as the original, but I had no choice but to accept it. Now, the red latch on the tube connection has broken, leaving the vacuum unusable.
This vacuum was a significant investment, and I’m shocked by the lack of after-sales support from Dyson. Am I supposed to throw away this expensive product? Dyson needs to stand by its promises and provide prompt assistance or a reasonably priced replacement part. I expect a solution immediately.
I’ve had constant problems with my Dyson V12 vacuum since the day I bought it. Now, the connection tube doesn’t lock into place properly, and the dustbin lid won’t close fully either. These issues seriously affect the vacuum’s performance. I contacted Dyson customer service hoping for support, but t...
I’m fed up with the ongoing issues I’ve had with my Dyson V12 vacuum cleaner. First, the carpet head broke down and the motor kept stopping during use. On top of that, the dustbin lid wouldn’t close properly. At that point, Dyson had sent me replacement parts, which I appreciated. However, now the ...
The tube of my Dyson V12 vacuum cleaner broke in mid-July. Since my warranty has expired, I wanted to purchase a new tube, but for about two months, it has been out of stock both on Dyson’s official website and through customer service. I also learned that tube breakage is a common issue with the V1...
I purchased a Dyson V8 vacuum cleaner and my wife was initially thrilled with it. However, after just a few uses, the latch on the dustbin broke. Despite our best efforts to clean and maintain the device properly, it has now started malfunctioning—especially in high-power mode, where it works interm...
I purchased a Dyson V11 vacuum expecting premium performance, but my experience has been anything but that. For a long time, the suction was noticeably weak, even after regular cleaning. The head attachment’s release mechanism constantly jammed, and I had to force it open just to clean the unit. Eve...
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