I’ve had constant problems with my Dyson V12 vacuum since the day I bought it. Now, the connection tube doesn’t lock into place properly, and the dustbin lid won’t close fully either. These issues seriously affect the vacuum’s performance. I contacted Dyson customer service hoping for support, but they were of no help at all.
They told me the warranty expired in December, which only added to my frustration—because I’ve been dealing with defects from the very beginning. For a product at this price point (₺), I expected much higher durability and better customer support.
Dyson, I’m asking you to take responsibility for a product that has clearly been faulty from the start. Please provide a solution immediately.
Hello, I’m frustrated with my Dyson V12 cordless vacuum. The connection point on the tube has broken, and since the warranty has expired, I’ve been trying to contact customer service for assistance. However, I’ve had no success in reaching anyone, and the replacement part is exorbitantly expensive. ...
As a frustrated Dyson V12 owner, I’ve experienced recurring issues with my handheld vacuum purchased on October 9, 2022. In just two years, it’s broken three times: First, the tube cracked (a problem reported by many others), then the filter malfunctioned (another common issue), and now, just two da...
I’ve been using the Dyson V12 vacuum for less than a year, and it’s already falling apart. The rubber parts started peeling off, there’s a visible crack in the dust bin, the plastic around the attachments is damaged, and worst of all—air is leaking from the device, drastically reducing its suction p...
A few months ago, I purchased a Dyson V12 Detect Slim cordless vacuum from Dyson Türkiye’s online store. Because I was in the middle of moving, I never had the chance to use it until yesterday. When I tried it for the first time, I noticed that the dustbin lid does not close properly. It feels loose...
My Dyson V12 cordless vacuum constantly turns off during use—an issue Dyson previously confirmed requires replacing the main body. Initially, when I contacted Dyson support, they verified this malfunction and agreed the main unit needed replacement. Now they're demanding I pay for the repair simply ...
Comments