Duracell AAA Battery Leaked And Ruined My Remote Controller
I am writing regarding an issue I experienced with Duracell AAA batteries that I had been using in my air conditioner remote control for about two years. When I recently checked the remote, I saw that the batteries had leaked inside the device. Due to this leakage, the remote control was damaged and stopped working completely. I could not find a new version of the same model, so I had to buy another used remote control to be able to use my air conditioner again. In this situation, I expect Duracell to cover the cost of the damaged remote control as well as the leaked batteries. I am sharing this complaint so that the damage I experienced can be compensated for and similar problems can be prevented for other customers in the future.
Progress
I am writing regarding an issue I experienced with Duracell AAA batteries that I had been using in my air conditioner remote control for about two years. When I recently checked the remote, I saw that the batteries had leaked inside the device.
Due to this leakage, the remote control was damaged and stopped working completely. I could not find a new version of the same model, so I had to buy another used remote control to be able to use my air conditioner again.
In this situation, I expect Duracell to cover the cost of the damaged remote control as well as the leaked batteries. I am sharing this complaint so that the damage I experienced can be compensated and similar problems can be prevented for other customers in the future.
Dear Customer, Your complaint has been received and the necessary investigations will be carried out. You will be informed as soon as possible. Best regards, Duracell
Dear Customer, Detailed information was provided during our conversation with you. Thank you for contacting us. Best regards, Duracell
