I bought a Robx7 robot vacuum, and I deeply regret it. It has broken down three times, and the warranty hasn’t even expired yet! When I sent it in for the second repair, they claimed it was fixed, but as soon as I tested it at home, a new issue appeared. Now, I’m stuck waiting for the service team to send it back again.
How is this acceptable for a product that’s supposed to make life easier? Instead of cleaning my home, I’m dealing with endless repairs and waiting for service. Robx7, I demand a permanent fix or a replacement! A product this faulty should not be on the market. Customers deserve reliability, not frustration!
I’m extremely disappointed with the Robx R7. First, I encountered a major issue where the mop function stopped working entirely. I sent the device to their service center, expecting proper support, but instead, I received vague responses implying the issue wasn't covered by warranty. They sent the d...
Hello. I bought an Ecovacs robot vacuum around October last year. Not long after, it started having charging issues, so I sent it in for repair. While they fixed the charging problem, now the vacuum won’t clean properly at all. I sent it in again, but the issue still wasn’t resolved. Now, while it’...
I purchased the Robxwell AS28 robot vacuum just 13 months ago, and it has already developed a fan failure. When I contacted customer service, they assured me that I could send it for service free of charge. However, after sending the vacuum, I was informed that the issue was caused by oxidation and ...
I handed over my Dreame Bot L10S Pro robot vacuum to Media Markt for repair, and despite being told the issue was fixed, the exact same problems continue. This is not the first time—I've sent it in three times, and every time, they return the device claiming it’s repaired, but nothing changes. On t...
I purchased the Dreame L10 Ultra robot vacuum about a year ago, hoping it would simplify household cleaning. However, just a few months after buying it, the device started giving a water intake error. I sent it to Ouno service under warranty, and it was supposedly repaired and returned. Unfortunate...
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