I can’t reach Apple Support, how do I talk to an actual person for help?

I am writing regarding unauthorized charges related to my Drama Wave subscription, which is linked to my Apple account under the email address Sommerfel****@icloud.com. I cancelled my Drama Wave membership on August 26, 2025, and the app has been listed in my inactive subscriptions on my Apple accou...

On February 22, 2026, at 1:43 PM, I went to the Apple reseller Gürgençler located in Terracity Mall in Antalya to purchase an iPhone 17 Pro Max by trading in my previous device, an iPhone 12 Pro Max. All of my discussions with the staff, including the pricing and trade-in process, were clearly about...

I am writing regarding unexpected charges made to my Apple account for an iCloud subscription in the United States. Despite cancelling my iCloud subscription last week, I was charged 19.99 USD on 04/04/2026 and then charged 19.99 USD twice more on 04/05/2026, for a total of three separate 19.99 USD ...

I am writing about an unexpected charge related to Hintapp on my Apple account. Today I noticed a pending charge of $29.99 even though I did not knowingly start any subscription, free trial, or paid service within the Hintapp mobile application. I have tried to find a way to contact Hintapp but I ha...

I made an in‑app purchase today in the Yalla Ludo game through the Apple App Store (Japan Store) for approximately 4,000 Japanese yen to buy coins and diamonds. The amount has been successfully charged to my account and appears in my purchase history, but the coins and diamonds have not been added t...

I have been dealing with a crack in the internal screen of my Apple MacBook M3 Pro for approximately 3 to 5 months, even though the device has not been subjected to any impact, drop, or physical damage. There are no visible signs of impact or collision on the outside of the screen, yet a crack forme...

I started a 7-day free trial of the Grok app through the App Store. After the trial period ended, a paid subscription was charged to my credit card without any approval from me. I only noticed this charge after it appeared on my credit card statement, and I immediately initiated a dispute/cancellat...

We are the legal owners of an Apple Watch Series 7 (Serial No: SX1F36JGYQ4), and we have the original invoice and all related documentation. However, our requests to remove the Activation Lock have been repeatedly denied by Apple for purely bureaucratic and unreasonable reasons. As a result, we have...

Approximately 3–4 months ago, I purchased a 20W charger from a store called Teknik Saat İletişim U*** U***** located in Bayraklı, İzmir. The product was sold to me as an original Apple adapter. On February 6, 2026, at around 9:30 PM, while plugging the adapter into a wall outlet during normal use, i...

Several charges were made through Apple mobile payments linked to my Vodafone line in December and January without my knowledge or authorization. I later learned that these transactions were related to a social media application. As a result of these unauthorized charges, a total of approximately $1...

While using the Word app through the Apple App Store on my iPhone, I believed I was signing up for a free package. I intended to activate the one-month free trial, but without realizing it, the subscription was converted into an annual plan, and it now appears that an annual subscription of approxim...