Dove Soap Does Not Foam or Provide A Feeling Of Cleanliness

Dear Dove Customer Service, I'm [Muhammed Enes G.], a customer residing in [Adana/Türkiye]. I purchased Dove cream soap on [2 weeks ago], and I'm dissatisfied as it doesn't foam or provide the promised cleanliness. If a solution is not provided immediately, I will escalate this matter to consumer protection authorities. My demands are simple: 1. Immediate refund of [31.50] TL, 2. Free delivery of a similar product. I expect a swift resolution to address my dissatisfaction. Sincerely, [Muhammed Enes G.]