I ordered a 43" screen/tablet from Doranlive via their website www.doranlive.com on 03 February 2026 at 23:34, with order number HJR-33800321. According to the tracking information, the shipment is shown as delivered on 09 March 2026, but I never received any package at my address. When I informed the company that the tracking shows “delivered” although I did not receive the product, they replied saying that the logistics company may have made a mistake, that the parcel is shown as signed for, and that they therefore cannot claim anything from the courier. They also stated that they incurred costs due to a low-price promotional event and, for this reason, offered me only a 30% refund of the total order amount instead of solving the situation properly. I did not receive the product I paid for, the tracking information does not reflect the reality of the situation, and yet the company refuses to take full responsibility. Due to the fake or incorrect tracking information, the refusal to issue a proper refund and the way they are handling this issue, I believe this website is acting like a scam and I feel completely deceived. I request an immediate full refund of the total amount I paid for order HJR-33800321, since the product has not been delivered to me at all. I also expect the company to investigate the shipment with the courier instead of placing the burden on the customer and to ensure that similar issues do not happen again.
I placed an order for a makeup vanity with an LED mirror from Doranlive.com on 21/01/26 with order number HJR 33784949. At the time of purchase, no clear delivery date was shown. Later, when I tracked my package, the system indicated that the parcel had been delivered on 22/02/26, but I did not rece...
I placed an order on Temu with tracking number 6122825052742, which contained clothing, a bag, a seat cover, and a phone stand. Temu marked the order as delivered on 08/01/2026, but I did not receive any package. When I contacted customer service, I was told that the rider reported the order as deli...
I made a purchase from a company because I trusted it was partnered with Shopify, which gave me confidence in its legitimacy. However, I regret that decision deeply now. Despite completing my order and payment, my products were never delivered, and worse, I haven't been able to get in touch with any...
Unfortunately, on June 13, I placed an order worth ₺1,690 from a site called Lerovia, which I came across on Instagram and thought was a boutique. Three days after placing the order, I received an email saying my order had been shipped, but the “View Your Order” button didn’t work, and no tracking n...
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