I paid on Doranlive but nothing arrived for weeks, what are my options?

18 Display
Xolvie
Xolvie Resolution Specialist March 18, 10:18 am

Some users report that sites like Doranlive either delay shipping for weeks or never deliver at all, especially when they operate through ads and lack a clear business identity.

If your order hasn’t arrived after the promised timeframe, this is a strong warning sign and you should assume the transaction may be fraudulent.

First, try contacting the seller once and keep proof, but don’t rely on them resolving it since such sites often ignore refund requests or delay responses.

If delivery exceeds a reasonable period (often 30 days), you are generally entitled to request a full refund, not store credit.

Your strongest option is to contact your bank or card provider and file a chargeback for “item not received,” as this is one of the most common and valid dispute reasons.

Provide all evidence like order confirmations, lack of tracking, and unanswered emails to increase your chances of getting your money back.

Many people have shared their issues here and found resolutions. If you have one, feel free to reach out to Xolvie.

Vote

Related Complaints

Doranlive Tracking Shows Delivered but Package Missing

profile
Kalbir
April 26, 11:53 pm
-

Doranlive Order Not Delivered - Fake Tracking, No Refund

profile
Tomasz
March 18, 2:16 pm
-
Doranlive Order Not Delivered - Fake Tracking, No Refund
Doranlive Order Not Delivered - Fake Tracking, No Refund
Doranlive Order Not Delivered - Fake Tracking, No Refund
doranlive-order-not-delivered-fake-tracking-no-refund-3.jpg
doranlive-order-not-delivered-fake-tracking-no-refund-2.jpg