How can a meal that’s supposed to arrive in 25–30 minutes take 1 hour and 20 minutes? I placed my order through Yemeksepeti, where it clearly stated a much shorter delivery time. But instead of a quick and hot meal, I got food that was ice cold—completely ruined and impossible to enjoy.
The tracker said the food was out for delivery, but it still took another 40 minutes to reach me. By the time it arrived, I could barely swallow it. It sat in my throat like a cold brick. Absolutely unacceptable.
This isn’t just about lateness—it's about total disregard for customer satisfaction. I paid for a fresh, hot pizza, not leftovers delivered after the fact.
Domino’s, you’ve lost my trust. I won’t even walk past your stores again, let alone order. Thanks for the freezing meal and the wasted money. Fix your delivery system or stop promising what you clearly can’t deliver.
On 13 December 2025 at around 17:39, I placed an order from Domino’s via Yemeksepeti and paid online. The products were delivered extremely cold, the pizza was almost stone-hard and inedible, and the chicken pieces had a rubber-like texture. From this order, I could only eat one slice; the rest was ...
On May 13, I placed an order from Domino’s Pizza, specifically the Çiğli Efesus branch. What followed was an incredibly frustrating experience. It took 70 full minutes for the delivery to arrive, and when it finally did, the pizza was ice cold. Unacceptable. Right in front of the delivery driver, I...
I placed an order with Domino's Pizza, but despite waiting at my door for 1.5 hours, the pizza was never delivered. Adding to the frustration, the Yemeksepeti app showed a "delivered" status about 30 minutes before I even contacted customer service. When I tried to resolve the issue, the branch sta...
Domino's Pizza failed to adhere to their promised 30-minute delivery policy. So, get this. On August 21, 2024, I placed an order at 5:16 PM, right? And guess what? It took more than 50 minutes for it to finally arrive. Can you believe that? When I reached out to voice my concerns, they responded wit...
Comments