Domino's Pizza Wallet Refund Delay


I put in an order with the tracking number 4A2C85 on June 3, 2023. During the payment process, I chose to put 200 TL into my Domino's wallet because using it would earn me a bonus. This made me finish the order. Due to high demand, the store later had to cancel my order, which was a shame. When I called to find out more, I asked for a credit back to my card since my order had been canceled. But the customer service person told me that the refund couldn't be done until 24 hours later, I would have been out of money and hungry if I hadn't been able to shop somewhere else. Because of problems with their system, it is not right for a company to make their customers' money useless for so long. Please move the 200 TL I put in my wallet back to my bank account as soon as possible. I haven't used this company much in a while, so I was hoping that their services had gotten better. Unfortunately, nothing I've done or seen lately has been promising. No trustworthy business should make it hard for their customers to get their own money for 24 hours. If we can't order a pizza and pay for it later, we shouldn't be acting like this. As a result of this lack of professionalism, I have chosen not to order from Domino's again.


With my personal email account, I tried to make a purchase on the Domino's app on April 23, 2024, after adding ₺513 to the Domino's wallet. Unfortunately, I repeatedly came across an error message that informed me of an unexpected service error. I reached out to Domino's customer service using the p...

I am very unhappy with the way Domino's Pizza has handled my refund request. It's been over a month since I requested a 399 TL refund, and they still haven't deposited the funds into my bank account. Despite numerous attempts to contact their customer service, I have received no response, and no one...

On 08.06.2023, I uploaded money to Domino's wallet application 240 TL. Later, they said that this application was not used in my region and then I asked for a refund, but my refund has not been made yet. They make a wallet account application, there is no application in the dealers, and we customers...

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