Domino's Pizza Delayed Refund for Over a Month

August 7, 2023 10:34 AM65

I am very unhappy with the way Domino's Pizza has handled my refund request. It's been over a month since I requested a 399 TL refund, and they still haven't deposited the funds into my bank account. Despite numerous attempts to contact their customer service, I have received no response, and no one appears to be accepting responsibility for this problem. I had faith in Domino's Pizza as a reputable brand, but this experience left me with a bad taste in my mouth. It's not just about the money; it's about the lack of respect and concern they have for their customers. Holding onto my hard-earned money for no good reason is simply unjust. I tried to be patient, hoping that they would resolve the issue quickly, but it appears that my concerns are being ignored. I want my money back.

August 7, 2023 12:52 PM (2 hours after complaint)

Dear Nare D., Thank you for your interest and trust in the Domino's Pizza family. The feedback we receive from you is important to us in order to improve our service quality. We will review your complaint and provide information as soon as possible. Sincerely, Domino's Pizza Customer Service

Nare
August 8, 2023 11:30 AM

Domino's Pizza Turkey is not refunding my money.

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Domino's Pizza Wallet Refund Delay

"It's been a week. There is still not the slightest progress. I call and ask how much longer I will have to wait. They say, "Well, let's also get approval from the branch." The manager is supposed to come at 5:00 PM. They will give information once they arrive. It will be checked. It's the 7th day and we are still where we started. Shame on them. I have nothing more to say."

Domino's Pizza Wallet Refund Delay
Domino's Pizza Wallet Refund Delay