Domino's Customer Service Complaint: Late Delivery, No Refund

Hello; I would like to share the distress I experienced at Domino's on November 13, 2023, and the fact that my money was not refunded. The branch below couldn't deliver 2 pizzas and 2 potatoes in 90 minutes. I couldn't get support from the WhatsApp line, and they couldn't reach the store themselves. There was no traffic, no rain; an order that could have arrived in 30 minutes has not been delivered for 1.5 hours, and the store cannot be reached, and my money is not refunded. I have never experienced such a distress, your service is 0. The kids waited for the pizza but fell asleep before eating. I told them not to send the courier; we sleep at 23:00, just refund my money. They couldn't convey that either because Domino's customer service couldn't reach the store or the courier. The courier arrived in 90 minutes at 23:00, and I had placed the order at 21:30. Please, Domino's, refund the amount I paid for the canceled order that Domino's rejected at the door, even though I canceled it. Please value the customer; you are standing because of us. Please refund my money. Good day. Order: 04F04D Order: 75681D Evka1 Ad***** Mah. ******istan Cad. No: **/a Buca - İzmir