Domino's Canceled Pizza Order Refunds And Wallet Balance

June 8, 2023 6:13 PM77

My order that I placed on Domino's application on 26.04.2023 with 'Pick-up' has been cancelled. When I called customer service, they told me that the money will be refunded in 3-7days , but it will be almost 1.5 months and there is still no improvement. In the same way, although I loaded the wallet in the Domino's application for the first time, the payment in your campaign was not made. I called and mentioned these to your customer service many times, but they said that the same thing was repeated and transferred to the relevant departments. When I called Garanti Bank, they said there was no refund request. I don't understand exactly where the problem is, whether it's on the Domino's side or within the bank itself. Please, I request the problem to be solved as soon as possible.

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Domino's Pizza Wallet Refund Delay

"It's been a week. There is still not the slightest progress. I call and ask how much longer I will have to wait. They say, "Well, let's also get approval from the branch." The manager is supposed to come at 5:00 PM. They will give information once they arrive. It will be checked. It's the 7th day and we are still where we started. Shame on them. I have nothing more to say."

Domino's Pizza Wallet Refund Delay
Domino's Pizza Wallet Refund Delay