Desigualturkey.com Currency Confusion and Wrong Product Delivery

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June 03, 2023 10:35 am
13

I ordered some shoes from Desigualturkey.com. Even though the prices were listed in ₺, my card was charged over 1600 yuan due to the difference in exchange rates. Adding insult to injury, I ended up getting sunglasses instead of the shoes. I returned the product right away, but I still haven't received my refund. I can't seem to get a hold of anyone for help. I haven't received any responses to my emails, and it's been really difficult to get in touch with customer service. I want my money back and I expect this issue to be resolved.

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