In May 2022, we purchased a total of 12 monitors for our company from Vatan Bilgisayar, the Dell model being Dell 27"" S2722QC 4Ms 75Hz UHD 4K IPS Free-Sync Pivot Type-C.
After one week, the monitors started experiencing a shaking issue. Among the 10 users, 2 are on Mac, and 2 are on Windows computers. The shaking problem occurs exclusively with the Mac users.
Within the warranty period, the front panel was replaced for 2 monitors, resolving the issue. However, for the others, only adjusting the frequency setting was recommended without taking further action.
Unfortunately, the shaking problem persists for our Mac users. Our warranty is still valid, and we would like to get in touch with the relevant department to request a solution to our problem.
I purchased the Dell Alienware AW2723DF model from Vatan Bilgisayar on August 29, 2023. After 1-2 days of use, I noticed significant backlight bleeding on black colors in movies and games, which is very distracting. When I contacted Vatan Bilgisayar, they directed me to Dell customer service, stati...
On 06.09.2025 at around 13:06, I purchased an MSI Katana 17 - 14th Gen Intel Core i7 14650HX - RTX 5070 8GB - 32GB RAM - 1TB SSD - Win11 (Computer code KATANA 17 HX B14WGK-045TR) from Vatan Bilgisayar in Turkey for ₺89,999 including taxes. When I first opened the computer and watched videos on YouTu...
On behalf of my company, Semruk Software Technology, I recently bought two 16-inch Macbook Pro M2 Max laptops in silver from the Sivas branch of Vatan Computer Industry and Trade Anonymous Company. We were supposed to get them around 12:30 p.m. on March 14, 2023, after they were checked in the store...
Dear Apple Support, I purchased my MacBook Air M2 approximately 2.5 years ago. On August 9, 2025, while using the device, the screen suddenly went black and has not turned on again. The device has never been exposed to any physical damage, scratches, or liquid contact. I brought it to the authorized...
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