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Decathlon Stainless Steel Thermos Leaks

Decathlon Stainless Steel Thermos Leaks
Decathlon Stainless Steel Thermos Leaks
Decathlon Stainless Steel Thermos Leaks
İmren
January 10, 2024 6:16 PM105

I purchased a Decathlon stainless steel thermos, and to my dismay, the plastic inside the cap has inexplicably detached. This has caused water to leak while drinking, creating a bothersome situation as the accumulated water tends to drip onto my nose. Additionally, the collected water in that area is quite unpleasant.

Seeking a solution, I discovered that Decathlon only sells the entire cap for a whopping ₺125, while the thermos itself costs ₺460. It makes no sense to replace the entire cap with a single plastic part. If the issue lies with the plastic in that area, purchasing multiple caps seems impractical for such a flimsy material.

I am interested in acquiring a spare cap, but the current pricing strategy leaves much to be desired. A call for reconsideration and a more cost-effective solution is essential.

January 12, 2024 9:22 AM (1 day after complaint)

Hello, First of all, thank you for sharing your experience with us. You have been informed via email. Thank you for your understanding, We wish you healthy and sporty days!

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