What a headache. I placed an order on 01.02.2023 and it still hasn't arrived. To make matters worse, the shipping company somehow managed to send my package to the wrong place, even though my delivery address was only about 3 km away from the store. It's been almost a full week now, and I'm still waiting for my order to arrive. This whole experience has been incredibly frustrating, and I'm definitely not happy about it. I really need someone to take a look at the situation and come up with a solution, because I'm really eager to get my hands on my order.
My online order for camping gear, which included a tent, was sent on July 14, 2023, but I haven't received the package yet. The people who work in the warehouse are always trying to find an out. The people who work in customer service don't help either. I trusted these instructions and paid for the ...
My tent, which I purchased online from Decathlon on 03.05.2025, is marked as delivered even though I have not received it. I have encountered this situation, and perhaps it’s the first time in my life I’ve experienced something like this. I even checked with my neighbors and local courier branches t...
I placed an order with Decathlon on January 2, 2023, and I was eager to receive my purchase. However, I was disappointed to learn that it had been shipped from Istanbul on February 3 and was still in transit in Sakarya as of February 4. When I returned on February 6, the package had been mysteriousl...
I placed my order with number TR3190635175 yesterday, on 14.02.25, but it still hasn’t been shipped. I expected a company like Decathlon to dispatch it on the same day. When I order from other e-commerce platforms, my package is shipped immediately, and even small boutiques manage to ship on the sam...
On July 14, 2024, I placed an order (TR2891357670) through Decathlon's online store for my upcoming vacation. It's been seven days and I still haven't received my items. Contacting customer service has been extremely difficult, and when I do finally get through, their only option is to email the log...
Comments