Decathlon Account Country Changed to Switzerland and Türkiye Points No Longer Work

I have had a Decathlon account registered in Türkiye for a long time, which I actively use. After a purchase I made at the Decathlon store in Zurich, Switzerland, the store information linked to my account started to appear as Zurich in the system when I continued to use my account. Due to this change, I can no longer use the points I accumulated in Türkiye and I am unable to benefit from some Decathlon services. I use my account with the same information both in Türkiye and Switzerland. My e-mail address is drmemindo***@gmail.com and the phone number registered in the system is 0507***7129. My Decathlon customer/card number is 2093356564652. I estimate that this situation has been going on for about one year, but I realized the problem about a month ago when I tried to use the points I had accumulated in Türkiye. While shopping, I received an error message on the screen stating that the gift card or points could not be used in this country and therefore I could not use my balance for my purchase. When I contacted Decathlon customer service, I was told that they could not change the country information in my account. However, if my account was moved from Türkiye to Switzerland, I request that it be moved back to Türkiye in the same way, that my account be redefined in the Türkiye Decathlon system, and that I can use the points and other services I have accumulated in Türkiye without any problems. I kindly request that this victimization be resolved and that the country/store information of my account be corrected in line with my request so that I can continue to use my account and my accumulated points in Türkiye.