Since the 26th of January 2023, I have been unable to receive any form of technical support despite the fact that I have been a customer of Daikin Turkey and have used their gas boiler. Despite the fact that the boiler displayed an error code, it has now completely shut down, leaving me without heat in the middle of winter. It is inexcusable for a business that operates solely in Turkey to fail to offer sufficient customer support for the products they sell there. The fact that Daikin Turkey has not provided any assistance or solution to the problem has left me feeling highly unhappy.
On Friday, December 20, our boiler malfunctioned, tripping the circuit breaker and emitting a burning smell, leaving it unusable. We reported the issue to Daikin’s authorized service the next morning, and the team finally arrived late that evening, diagnosing the problem as a burned-out fan, which w...
Last year, in 2023, I purchased a Daikin Sensira 18,000 BTU air conditioner, under the impression that Daikin was the top choice. Unfortunately, I haven't been able to utilize the air conditioner since last year. Now, in the summertime, I attempted to activate it, only to encounter a series of error...
My Daikin Condence D2CSC024 model combi boiler has been showing a pressure drop error for about 15 days, and I have been unable to use it during this time. I live in Istanbul/Kadıköy and my grievance continues. To resolve the issue, I created a service request both by phone and online, with my custo...
The unresolved problems with Daikin-branded combi boilers sold in Turkey are increasing dramatically. Despite the products being under warranty, customers are being asked to pay excessively high service fees. Are you aware that, instead of the reliability and quality we are used to expecting from Ja...
We bought a Daikin RZASG125M7V1B unit, and it showed a U4 error code. On July 6, 2023, we reached out to the service team, and they let us know that the broken part would be swapped out under warranty and that the needed steps were set in motion. I've followed up several times, but I still haven't h...
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