Cupshe Order Not Received, Requesting Urgent Delivery or Refund

I placed an order for a pair of leggings from Cupshe on November 4, but as of today, December 9, it still has not arrived. I consider this a complete lack of respect toward customers who trust this brand. I have never had problems before, which is why this situation surprises me, but it seems that lately this has been happening frequently, as I see many dissatisfied customers complaining about the same issue. I expect my order to be delivered to me urgently; otherwise, I demand a full refund, as I am very frustrated and deserve to be treated with respect.