A couple of weeks ago, I came across COS products with prices that seemed unusually low. As a regular COS customer, I immediately suspected something was off due to the drastic price difference. Fortunately, I didn’t rush into buying, but after doing some research today, I realized the situation is worse than I thought. It seems many others have fallen victim to this.
This experience has been a lesson for all of us to research thoroughly before making a purchase, especially when the pricing appears suspicious. I urge COS and other platforms to address such discrepancies promptly to protect their customers and maintain trust. Let this serve as a reminder to always verify before committing to a purchase.
On September 15, 2024, I placed an online order with COS totaling $103. As of December 4, my package has neither arrived nor have I received any updates. I have sent multiple complaint emails through their online platform, but for months, there has been no response. It’s frustrating and unacceptable...
I placed an order on July 15, 2024, for five t-shirts (order code m470059613CN) from COS. It has been 2.5 months, and my items still have not arrived. When I emailed for updates, I was told to "wait patiently" as the package might be stuck in customs. Despite this, there has been no progress or comm...
On November 27, 2025, I placed an order (#30137183013) for a pair of shoes on Massimo Dutti’s official website at a discounted price of $102 and completed the payment. On December 9, 2025, I received an email and message saying my order was canceled because the product couldn’t be supplied. However...
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