I am writing to complain about an ongoing problem I have been facing with my 1win account when trying to make a deposit using my bank card. For the past two months, every time I attempt to deposit, the process fails, and I receive an error message saying that the site cannot be reached and that redirect.payhost-gate.com took too long to respond. Because of this, I have been completely unable to fund my account. I contacted 1win customer support about this issue, but instead of giving me a clear solution, they asked me for a deposit receipt that should have been sent to my phone, even though I never received any such message. They then continued to tell me different things that I could not clearly understand, and none of their explanations actually solved the problem or helped me complete a deposit. I request that 1win urgently fix the deposit system for my account so that I can make payments with my bank card without these errors. I would like a clear and workable solution as soon as possible, as this issue has already been going on for two months.
On February 15, 2025, I made a bank transfer to my 1win account, but the funds never arrived. I have sent my receipt and ID details multiple times, ye...
I am frustrated with 1win's deposit system. Every time I deposit money via bank transfer, the funds do not reflect in my account. Instead, I receive a "pmnt" code and am told to wait between one and seven days for processing. However, even after a full week, the deposit still does not appear in my b...
It’s been 7 days since I made my deposit on 1win, and the funds still haven’t been credited to my account. This is beyond frustrating. On top of that, customer support is incredibly rude, giving me the same copy-paste responses over and over. How can a deposit take 7 days to process? They keep telli...
A few weeks ago, I made a deposit on 1win, but the funds have yet to be credited to my account. When I contacted live support, they asked for the transaction time and receipt, which I promptly provided. They assured me the issue would be resolved within 1 to 7 days, and that I would receive an updat...
I deposited money into my 1win account, but the deposit did not appear in my balance. I immediately contacted customer service and provided the payment receipt as evidence. They initially assured me that there was no issue and asked me to wait for seven days. After waiting patiently for a full week...
