I ordered a pair of shoes from Converse's official website. When the shoes arrived, they were way too big, so I had to return them. It's been almost two weeks since Converse received the return, but I've heard nothing. No updates about the shoes being received, inspected, or the refund process starting. Typically, you get some response when you return something, but there has been complete silence from Converse. I called at the end of the first week, and they confirmed the shoes had been received and that the inspection process takes seven days. Now it’s been two weeks, and I still have no refund. I left a message on their site two days ago asking for an update, but no one has contacted me. I won't shop with them again. Their customer service is nonexistent.
I ordered a size 42.5 sneaker from Converse.com. However, when I received them, I realized that the left shoe was much smaller and tighter than the ri...
I bought a pair of shoes from Eren Retail and Textile, which is the official website for Converse brand, on November 9, 2023. I returned the shoes for a refund right away, but it's been 45 days and I still haven't gotten my money back. I call customer service every day and they always tell me that t...
I purchased two pairs of shoes from Converse's website (E*** Perakende in Turkey) as a birthday present for my wife. Yesterday evening, at 5:36 PM, I received a notification stating that the shoes had been delivered to me. However, I have yet to receive them. I'm facing the same issue again with Con...
Hello, I purchased shoes from the New Balance website, and the product arrived the day before the holiday. Upon trying them on, I realized they were a bit small. Right after the holiday, I wanted to exchange them, but I found out that since I bought them from the website, only a return process is po...
After just two months of use, my shoes developed cracks on the left edge of the right shoe. I reached out to the Converse store to schedule an inspection. It was rejected without any explanation. After resubmitting, they simply dismissed it, claiming it was due to the detergent and washing water, ev...
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